BlogYozzy.com

In this article, I am going to be writing about the importance of communication between management and their staff, in the workplace. A lack of communication, or even worse no communication, can create a large amount of frustration within the employees. This can lead to a lowering of morale and ultimately productivity.

When reading a job advertisement which mentioned a requirement for excellent communication skills, I never really knew what it really meant. I actually thought that they would be looking for someone who was able to speak extremely fluently with a confidence voice. As a person who had suffered with a stuttering problem for eighteen years of my life this was something that I certainly did not have, well not until the age of twenty-two at least.

Share This

One problem with wanting to be liked is you agree to requests from others without looking at your needs. Over the years I have met many people who would automatically say “yes”, thinking that it would help them make friends and be liked. Unfortunately, just saying “yes” means you get used and abused. Learning to say “no” is an important part of confident communication (or assertiveness). It is part of recognizing your rights and respecting your needs.

If saying no to someone makes them angry and stomp off - well what sort of friendship is that? They will go and find someone else to take advantage of. True friendship is based on recognizing each others needs, not just our own.

Share This

Communication is the act of transmitting thoughts, opinions, ideas, and information (the message) from one person (the communicator) to another (the receiver). It is a process that requires a medium.

Traditional communication medium-

Traditionally, business management communicated with employees through written memoranda. The boss would dictate or type the message, make copies of the memo and distribute the same to the employees.

This day and age, however, a person reads, hears and sees so much that his mind is simply incapable of retaining every piece of information that it has received. Among the information that a human being receives, written messages have the least chance of being retained. This means that written memos can be very ineffective communication media.

Share This